Testimonials

Great service very professional

What a great experience, quote to installation. The team , are kind and genuine . Thank you, 🤩, the door and screen are beautiful as well as being security being the focus . Thanks again 🤩

Fantastic experience from the very first phone call, the sales rep visit and finally the instillation. The phone call I had initially was very informative and patient with all of my questions. Then the measure and quote, absolutely fantastic and so friendly! It felt more like a friend coming to visit and chat about door instillations more than anything, whilst still remaining very professional. That perfect balance.
Got updates with the time of the doors being made and with the instillation date. The installer notified us of the exact time to the minute he would arrive. Very friendly and professional and overall, we can not rate the Epping MSD team highly enough. Far exceeds anyone else out in the industry and we recommend highly and will forever be our number one. Thank you for making this the best experience

A very easy and streamlined process, from getting MSD to come out for a measure and quote to getting the door installed. Was simple and everyone was very pleasant

Very professional service from MSD. I had a custom sized Crimsafe door supplied and fitted and it looks great. Communication was excellent from the time the quote was arranged through to the installation, all on time and it was a seamless experience. Highly recommend this company. Thanks Michael and Tam for a great job.

Highly recommend. Service and products are 5 star.

Fantastic experience with MSD. They provided prompt and friendly service, and more importantly, a great door! It looks good and we feel safe. Recommend highly

Con installed our Crimsafe security door and did an excellent job. He was very professional, friendly, and approachable throughout the entire installation. He took the time to answer all of my questions and explained everything clearly while he was working. The installation was completed to a high standard, and I was very impressed with his attention to detail and customer service. I would highly recommend them to anyone looking for a quality security door installation.

Very happy with my new security door. Great communication and customer service. I ordered a fancy door that took 8 weeks to make to order, however the wait was well worth it! Recommend this company.

Great company from the show room to measuring to fitting to the booking process everything was highly professional and excellent quality.
Michael, Shaun Rao, Jason and the fitter who came to do the installation were amazing to deal with
Dean was amazing also!

I was reticent about adding a security door to our front entrance, however after contacting MSD and viewing all the different options open to us, my concerns were quelled. From being greeted in the showroom, to the quoting process through to installation everyone has been friendly, helpful and completely professional. I absolutely love our new look entrance! Thanks to all at MSD.

First class service from initial enquiry to installation.
Clyde North business super friendly and easy to deal with.
Good old fashioned service always wins over price.

I had a stand out experience dealing with this company in February and I absolutely love my crimsafe security door. The salesman helped us choose the right door for us and it was expertly installed on the promised day and time. The cat hasn't managed to get its claws into it!

Brilliant service from start to finish! The team provided a seamless experience from the initial quote right through to the installation. They kept me updated every step of the way and were incredibly efficient. Highly recommend their security doors!"

I am very happy with my crim safe security door. The service to install it and follow up is excellent.

It took a bit longer than expected but quality and the look of the door it was wothed...great customer service, highly recommended

Exceptional service, standards & delivery of a high end product at a fairly reasonable cost. Very pleased & high recommend.

I’ve now purchased security Crimsafe doors twice from Crimsafe and Steel Security Doors Melbourne, and both experiences have been consistently excellent.
The team is professional, knowledgeable, and straightforward to deal with from start to finish. Communication was clear, timelines were met, and the overall process was smooth with no surprises.
The quality of the doors is exactly what you’d expect from Crimsafe, solid, well built, and finished to a high standard. Installation was completed efficiently and with attention to detail.
It’s not always easy to find a business that delivers both quality product and reliable service, but these guys do both. I wouldn’t hesitate to recommend them or use them again in the future.

Overall entire process of ordering and installation of security door was very good and smooth.
The only thing was installation work got delayed by few days.

My security doors were amazing from start to finish, from arriving early to measure up to suit my schedule to fitting the final product they were profesdional, friendly & accomodating!! Cant speak highly enough of the whole experience!!! 😊